Contact us in two easy steps

 
  1. Choose a topic
  2. Contact options

You can contact us in the following ways

Telephone

Did you know we have a free automated self-service phone line on 08002 600 400 where you can:

  • Make a payment
  • Find out the balance on your account
  • Set up or amend Direct Debit and credit card details on your account (find out more about changing your payment method in the link below).

With this self-service line, you won’t have to wait in a queue and the change to your Sky account or subscription will be done in no time.

We have a dedicated phone number set up for our trialists to help you with any queries you may have.

Call a Sky agent on 08442 411 653

Calls to Sky contact centres are free for Sky Talk Freetime, Weekends and Anytime customers.

BT customers pay 5.1p/min and 13.1p connection.

Live Chat

One of our agents is available to chat to you right now about your issue. It's live, so you won't have to wait for an email response and the service is free of charge.

chat

No thanks, I’d rather email Sky Customer Services

Live Chat

Did you know you one of our agents is available to chat to you right now about your issue? You won’t have to wait in a queue and the service is free of charge.

chat

No thanks, I’d rather phone Sky Customer Services